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Account Executive, Employee Benefits in Deerfield at MZN Management Group

Date Posted: 10/25/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Experience:
    5 to 7 years
  • Date Posted:

Job Description

Our Client

Our client is a leading boutique benefit consulting firm. Our client is primed for growth in a market largely filled with large, faceless competitors. We have assembled a group of some of the industries great thought leaders to provide clients with extraordinary vision in all things benefits and an amazing customer service experience.  As much as we focus on serving our clients, we are rabid in making sure our associates are spending ample time taking care of themselves and their families.  When a family-friendly, flexible workplace meets high caliber over-achieving professionals – the result is an immeasurably positive experience for all stakeholders.

Deerfield (Directly next to the Lake Cook Metra stop)

The Position
Our Client is seeking a top performing employee benefits industry expert to serve as an Account Executive in our Key Accounts division. This person must excel in providing the best-in-class strategic account management and service to existing clients.

The Account Executive will take the lead on accounts and will be responsible for strengthening new and existing relationships by actively investigating clients’ needs through effective questioning and listening. He or she will be required to manage daily communications, deliver clear and concise presentations with enthusiasm and passion, and hold regular face-to-face meetings. This individual must be able to prioritize objectives in an ever-changing and fast-pace environment and demonstrate advanced knowledge of current healthcare industry and trends. Additionally, this individual should have a proactive servicing approach, a strong sense of urgency responding to client matters on time, and advanced problem-solving skills.

Primary Responsibilities

·       Manage client relationships by being the primary day-to-day point of contact

·       Create and effectively administer annual client service calendars and issue resolution monitoring

·       Work closely with clients to build and implement strategies that meet client’s long-term goals

·       Develop strong relationship with carrier and actuarial partners to ensure successful outcomes on behalf of clients

·       Work closely with team to help prepare and present detailed plan design analysis that will aid clients in making informed decisions

·       Coordinate review of SPD’s, contracts, and legal documents to ensure compliance

·       Manage the implementation of new plan designs and help clients maximize utilization of their current plans

·       Coordinate employee communication and engagement including but not limited to open enrollment presentations, ongoing educational materials, etc.

.   Work with account managers to resolve day-to-day service issues, including eligibility, billing and claim issues

Job Requirements


·       Bachelor's Degree

·       Life and Health Insurance State License (Required)

·       Minimum 5-7+ years insurance carrier and/or insurance brokerage experience

·       Advanced knowledge of Health and Welfare plans - HMO, PPO, CDHP

·       Ancillary Coverage including Life, Short and Long-Term Disability, Dental, Vision, etc.

·       Broad understanding of the various regulations surrounding health and welfare plans

·       Effective communication skills - written and verbal

·       Ability to establish priorities, work independently and proceed with objectives with little or no supervision

·       Sound judgment and willingness to take on responsibility for results

·       Computer skills with proficiency in Word, Excel (creating and verifying financial spreadsheets) and PowerPoint

.    Exemplary relationship management and customer services skills